EMPOWER COMMUNICATION AND COLLABORATION

Yealink Partner PrimeCare Service offer premium supports for Yealink Certified Service Partners on Yealink Video Solution. This service includes priority ticket support, email, and VC calls for certified service partners with cloud partner technical escalation, advance hardware replacement with next business day parts shipment, professional cloud management service, and access to Yealink Online Support Center for software updates, room design tools, and training programs.

Partner PrimeCare Service can be embedded into partner service oering and sold to the end user customer. The service oering is named as certified service partner's own brand. Partners hold the service contract and is responsible to deliver all service content and provide direct support to the end user customer.